For Bookshops Only

Welcome to our special page for bookshops.

Here are our terms of trade.

We ship stock to you on the pre-condition that you accept these Terms and Conditions.

We provide stock ONLY on a firm sale or sale-or-return basis.

We guarantee shipment to you within five working days of receiving your order.

Our normal trade discount is 40% on minimum orders of five copies for each prose title; three copies of poetry and digital titles. We offer larger discounts for full box orders and for firm sale orders on quantities of 10 copies per title or more.

If you want to order less than these minimums, we reduce your discount to 30%. Orders less than the minimum are also firm sale only.

Postage and handling charges apply to most orders. The only exception is when you order a full box of a particular title. Contact us to find out how many books, CDs or DVDs comprise a full box.

On sale-or-return orders, you may request a return for credit on your account up to six months from the date of the invoice. For credit to be applied to your account, we must receive the stock in salable condition. When you return stock, you are still responsible for paying the postage and handling we charged you on the original invoice.

IP ships stock to new and existing customers in good faith, and we expect you to pay for that stock promptly. We must receive your payment by the end of the month following the month in which we shipped the stock to you. Essentially, that gives you up to 60 days interest-free stock.

If you fail to pay for the stock by that deadline, we will send you a reminder when you are 30 days overdue. We appreciate that you are as busy as we are and sometimes deadlines are forgotten. However, if you do not pay by the end of that month, we will begin to apply an Account Service Fee of $11 (GST-inclusive) to your account retrospective to the first month in which your account becomes overdue.

In the rare cases where a bookshop fails to pay its account within six months of the due date, IP will suspend its credit, and all orders will require payment in advance. This includes cases in which the bookshop pays for the stock, but ignores outstanding freight and/or Account Service Fees.

The best way to avoid service charges and to maintain your credit is to do the right thing and pay your account on time.

You have several options for payment.

We prefer payment by Electronic Funds Transfer (EFT). Our EFT details are: Account Name: Interactive Publications; Account Number 16-1114670; Suncorp Bank, Carindale S/C; BSB 484-799. Ensure that you specify your invoice number as a reference.

You can also pay by cheque or money order in favour of Interactive Publications Pty Ltd or IP.

We accept credit card payments (Visa, Mastercard or Bankcard) only for firm sales with your credit card details included with the order. If you prefer to fax us your credit card details, our number is 61 7 3324 9319.

For credit card transactions please note that we process orders manually, so it may take several days for your account to be charged. We do not accept cheques drawn on a foreign bank.

Thank you for ordering from IP. We look forward to a long and beneficial partnership with you.



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